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Cookie policy

Last updated: November 2026

1. How we ask for permission

A notice appears with two equally accessible options: accept or refuse. Until you decide, no measurement cookie is loaded. If you refuse, the site works the same and you can still send your enquiry.

The Google Ads tag is on every page, but with permission denied until you accept: in that case it stores no cookies and only sends Google anonymous signals, without identifiers, so it can estimate in aggregate how many ad visits end in an enquiry.

2. Cookies used

Necessary, always active

  • la_cookies — stores your choice. First party. 6 months.

Measurement, only if you accept

  • _gcl_au — Google Ads. Measures which ads bring visits and enquiries. 90 days.
  • _gcl_aw — Google Ads. If you arrive from an ad, stores that click's identifier to attribute your enquiry to it. 90 days.

Support chat (Tidio)

  • tidio_state_* — Tidio, stored in your browser's local storage (not a cookie). Keeps the chat conversation when you change page. Lasts until you clear it in your browser. If you write in the chat, Tidio receives your messages to pass them on to us.

3. From your browser

You can also delete or block cookies in your browser's privacy settings.

4. More information

See the privacy policy.